SETUP
SET YOUR DOCUMENT SIZE TO EQUAL THE TRIM SIZE OF
YOUR FINISHED PIECE. MAKE SURE TO EXTEND BLEED 1/8”
INCH (.125) BEYOND THE IMAGE SIZE (ON ALL SIDES).
TEXT INFORMATION OR BORDERS SHOULD BE AT LEAST 1/8”
INCH (.125) INSIDE THE CUT OF THE DOCUMENT FINAL SIZE
(WE ARE NOT RESPONSIBLE FOR TEXT OUTSIDE THE BORDERS).
INCLUDE A COPY OF EVERY PLACED IMAGE IN YOUR DOCUMENT
INCLUDING SCANS, PHOTOS, CLIPARTS AND TIFF OR .EPS
IMAGES. PLEASE DO NOT EMBED IMAGES IN YOUR DOCUMENT.
WE CAN ONLY TROUBLESHOOT LINKED IMAGES.
DELETE ANY LINKING FILES THAT ARE NO LONGER NEEDED
IN YOUR LAYOUT FILE
AVOID COVERING GRAPHICS, IMAGES OR TYPE WITH WHITE
BOXES
DO NOT RENAME A LINKED FILE AFTER SAVING THE LAYOUT
FILE
SET ALL COLORS TO PREVIEW AND SEPARATE IN CMYK ALL
PMS COLORS MUST BE CONVERTED TO CMYK BEFORE PROCESSING
JOBS.
ALL SOLID BLACK AREAS SHOULD BE COMPOSED AS A COMBINATION
OF CYAN 60%, MAGENTA 50%, YELLOW 50%, AND BLACK 100%
FILES ACCEPTED OR PROGRAMS
ADOBE ILLUSTRATOR
ADOBE PHOTOSHOP
CORELDRAW
FREEHAND
MICROSOFT WORD
PUBLISHER
QUARK XPRESS
PLACED GRAPHICS
CONVERT RGB FILES TO CMYK MODE BEFORE PLACING THE
IMAGE. WE CAN NOT ACCEPT RGB FILES.
PREFERRED DPI FOR FILES IS 300 DPI. 72 DPI FILES
ARE NOT ACCEPTED. ALPHA PRESS IS NOT RESPONSIBLE FOR
COPYRIGHTED MATERIAL SUBMITTED FOR PRINT.
CROP AND ROTATE YOUR IMAGES IN PHOTOSHOP RATHER THAN
THE LAYOUT FILE TO OPTIMIZE PROCESSING. MASK THE ROTATED
IMAGE IN YOUR LAYOUT FILE AS NEEDED.
USE ONLY EPS FILES (WITH DCS OFF AND BINARY ENCODING
SELECTED) OR TIFFS (WITH LZW COMPRESSION OFF) ONLY.
FONTS
PLEASE MAKE SURE THAT ALL FONTS ARE CONVERTED TO
CURVES BEFORE SENDING FILES OR INCLUDE FONTS IN A
SEPARATE FOLDER ALONG WITH THE ARTWORK WHEN SUBMITTING
WORK.
PROOFING
BY THE TIME YOUR JOB GETS TO ALPHA PRESS, INC., ALL
EDITS SHOULD BE FINALIZED, THE COPY CAREFULLY READ
AND ALL DESIGN ISSUES SHOULD BE SETTLED. WE ARE NOT
RESPONSIBLE FOR PROOFING JOBS THAT ARE READY FOR PRINT.
WE WILL NOT TAKE RESPONSIBILITY FOR ANY COPY OR DESIGN
ERRORS COMMITTED ON YOUR PART.
IF ALPHA PRESS, INC. IS DESIGING THE PROJECT, WE
WILL SEND A .PDF PROOF FOR YOU TO REVIEW. WE WILL
NEED JOB SIGNED AND FAXED BACK TO OUR OFFICES BEFORE
WE CAN COMMENCE WORK.
PAYMENT
AT THE TIME THE JOB IS SUBMITTED AN ALPHA PRESS,
INC. REPRESENTATIVE WILL CONTACT YOU VIA PHONE AND
EMAIL TO VERIFY YOUR ORDER. AT THAT TIME PAYMENT IS
EXPECTED. WE CAN NOT COMMENCE WORK UNTIL THE BALANCE
IS COLLECTED.
CANCELLING A JOB IN
PROGRESS
WE PROCESS JOBS AS SOON AS WE RECEIVE THEM. IF YOU
NEED TO CANCEL AN ORDER YOU HAVE PLACED, YOU MUST
SEND AN EMAIL TO sales@alphapressfl.com
IF THE JOB IS NOT ALREADY IN PRODUCTION, WE WILL CANCEL
THE JOB AND REFUND THE CLIENTS MONEY 100%
QUESTIONS
ALPHA PRESS, INC. THEORY HAS ALWAYS BEEN TO PROVIDE
EXCELLENT CUSTOMER SERVICE. IF YOU HAVE ANY QUESTIONS
REGARDING THE TEXT ABOVE, PLEASE FEEL FREE TO CONTACT
OUR OFFICES. WE ARE FAMILY OWNED AND OPERATED. WE
WANT YOU TO ALSO FEEL LIKE A PART OF THE FAMILY.
THANK YOU
